You may return an item within 30 days from shipping date for a refund or exchange. To qualify for refund or exchange, items must be returned in their original packaging with all tags and stickers attached. Please submit your request using our automated RMA System. Returns sent back for a refund that do not include original packaging, tags, stickers and condition can result in up to a 25% restocking fee.

We will not accept returned merchandise without a Return Material Authorization (RMA) number. Returns received without authorization will not be processed for refund or exchange and may be returned to sender at your expense.

1. Create a Request for RMA by logging in to our RMA website. If you do not have an account yet, please click SIGNUP and provide accurate information such as name, shipping address and a valid email address.

2. Please provide a detailed description of the reason for returning the product. Be very descriptive we must be able to replicate the problem in-house to process the RMA.

3. We wil review your request within 2 business days, do not send you item until you have received an RMA Number. You will receive a notification email when your RMA Request is approved. You can also log in to our system anytime to check the status of your request.

4. Upon receiving an RMA Number, login to our website to print your RMA form and packaging slip. Ship your item.

5. You can monitor the status of your return (24x7) by logging into our website.

Electronics items must be in factory sealed packaging to qualify. We can not accept it for return if the seal is broken.

An item must be returned in the original manufacturer packaging, so we recommend you keep your packaging for at least the first 90 days after purchase.